At Fleek & Fluff, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or use our services.
1. Information We Collect:
- Personal Information: When you book an appointment or purchase a service from Fleek & Fluff, we may collect personal information such as your name, email address, phone number, and billing address.
- Payment Information: We may collect payment information such as credit card details or other financial information necessary to process your transactions securely.
- Website Usage Data: We may collect non-personal information such as your IP address, browser type, operating system, and browsing behavior to improve our website's functionality and user experience.
2. How We Use Your Information:
- To Provide Services: We use your personal information to schedule appointments, provide services, and communicate with you regarding your bookings or inquiries.
- Payment Processing: We use your payment information to process transactions securely and efficiently.
- Marketing Communications: With your consent, we may send you promotional emails or newsletters about our services, special offers, or upcoming events.
- Website Analytics: We may analyze website usage data to monitor and improve the performance of our website, as well as to personalize your browsing experience.
3. Data Sharing and Disclosure:
- We may share your personal information with third-party service providers who assist us in delivering our services, processing payments, or managing our website.
- We may disclose your information if required by law or in response to legal requests, such as court orders or government regulations.
4. Data Retention:
- We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
5. Your Rights:
- You have the right to access, update, or delete your personal information by contacting us directly.
- You may opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions provided in our emails.
6. Data Security:
- We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, misuse, or alteration.
7. Changes to this Privacy Policy:
- We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website, with the updated version reflecting the "Last Updated" date.
8. Contact Us:
- If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at becky@fleekandfluff.co.uk
By using our website or services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.
Last Updated: 09.04.2024